Service Data Analytics and Business Intelligence

Business intelligence analytics.

Data-driven decision making—orienting business decisions around data—drives major IT initiatives across all business sectors. Although buzzwords such as “data-driven decisions” and its “big data” and “data science” cousins might be overused, underneath them lie real opportunities for organizations to understand and reflect on their processes and customers. Collecting the information is only the...

Business intelligence and analytics fundamentals

A Self-Service Supporting Business Intelligence and Big Data Analytics Architecture

Self-service Business Intelligence (SSBI) is an emerging topic for many companies. Casual users should be enabled to independently build their own analyses and reports. This accelerates and simplifies the decision-making processes. Although recent studies began to discuss parts of a self-service environment, none of these present a comprehensive architecture. Following a design science research...

Business Intelligence and Analytics: From Big Data to Big Impact

Business intelligence and analytics (BI&A) has emerged as an important area of study for both practitioners and researchers, reflecting the magnitude and impact of data-related problems to be solved in contemporary business organizations. This introduction to the MIS Quarterly Special Issue on Business Intelligence Research first provides a framework that identifies the evolution, applications,...

Category: Business Analytics and Intelligence Business Intelligence through Analytics and Foresight

Business Intelligence (BI) and Business Analytics (BA) are very fast moving fields which have evolved greatly from fields such as Data Mining and Knowledge Discovery in Databases (KDD). Today the focus of much research in BI centers on the notion of the BI software platform and its analytic capabilities. The implications of the term business intelligence are much broader, however, and indicate ...